Whether you need to request service, end your lease, find key forms, or get in touch—everything you need is right here. We’re committed to making your experience seamless and stress-free.
Request Service
Need maintenance or support with your unit?
Terminate Lease
Ready to return your unit or end your rental term?
Download Forms
Find all required documents in one place.
Get in Touch
Need help with billing or have a general support question?
contact
Telephone: 1.800.640.8844
Fax: 631.585.7895
Email: info@cassone.com
Opening Hours
Monday – Friday: 7 AM – 5:30 PM
Saturday: Closed
Sunday: Closed
Frequently Asked Questions
How do I schedule a pickup or return?
You can request a lease termination and we’ll coordinate with you to confirm timing and access.
What should I do if my unit needs repair?
Submit a service request through our online form, and a team member will be in touch shortly.
Where can I find my invoices or billing history?
Contact our billing department at (800) 640-8844.
Can I make changes to my rental agreement?
Yes—contact us and we’ll walk through your options for upgrades, extensions, or modifications.
What if I need urgent support outside business hours?
Leave a voicemail or send an email. We monitor messages and respond as quickly as possible.